kampungjudi
Introduction and Scope
This Privacy Policy describes how kampungjudi collects, uses, and protects the personal information of our users in Malaysia. By using our services, you agree to the practices described in this document.
This policy applies exclusively to the services provided on this platform. It does not apply to any third-party websites, external payment portals, or affiliate links that you may visit after leaving our site. We encourage you to review the privacy policies of any external site you interact with.
Personal Information We Collect
To provide a secure and efficient gaming experience, we collect the following categories of data:
Account & Identity
Information provided during registration to identify you and manage your account access.
Verification Data
Documents required to confirm your age and identity as per gambling safety regulations.
Payment Data
Transaction details necessary for processing deposits and withdrawals securely.
Gaming Activity
Records of your wagers, game preferences, and transaction history to ensure fairness.
Technical Data
IP addresses, browser types, and device identifiers used for security and site optimization.
Support Records
Communications sent to our support team via the channels available on this site.
How We Collect Data
We gather information through three primary methods:
- Directly from You: Information you provide when creating an account, updating your profile, or contacting support.
- Automatically: Data collected via cookies and server logs as you navigate and interact with the website.
- Partner Providers: Data received from our partner payment providers and verification services to facilitate secure transactions.
Why We Use Data
Your data is used for the following essential purposes:
When We Share Data
We do not sell your personal information to third parties. We only share data with:
- Service Providers: Payment processors, KYC verification partners, and technical infrastructure providers necessary for operation.
- Legal Authorities: When required by applicable law in Malaysia or to comply with a valid legal request.
How We Protect Data
Security Safeguards
We implement multiple layers of security to protect your information:
- Encryption: Use of industry-standard encryption for data in transit.
- Access Control: Internal access to sensitive data is strictly limited to authorized personnel.
- Isolation: Payment data is handled through isolated systems to minimize exposure.
- Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.
Cookies and Tracking
We use cookies to enhance your browsing experience and secure your session. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
Depending on your circumstances, you have the following rights regarding your data:
Access and Correction
You may request to see the data we hold about you or request corrections to inaccurate information.
Deletion and Portability
You may request the deletion of your account and associated data, or request a portable copy of your data.
Objection and Consent
You can withdraw consent for marketing communications at any time via your account settings.
To exercise these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling regulations.
How Long We Retain Data
Personal data is retained for the duration of your active account lifecycle. Following account closure, we retain specific information for the timeframe required by applicable law in Malaysia to meet legal and regulatory obligations.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately and any remaining funds will be handled according to our internal safety protocols. Parents or guardians who suspect a minor is using the site should contact us via our support page.
Cross-Border Transfers
Some of our technical and payment partners operate outside of Malaysia. In such cases, your data may be transferred to and processed in other jurisdictions. We ensure that appropriate safeguards are in place to maintain the security and privacy of your information during these transfers.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of the page periodically to stay informed.
Contact Us
Questions about your privacy?
If you have any concerns or requests regarding your personal data, please reach out to us through our official support channels. You can find all available contact methods on our Support Page.